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Frequently Asked Questions
Is The Agent Outpost a Real Estate Brokerage?
No. The Agent Outpost is not a real estate brokerage and does not trade in real estate or provide brokerage services to the public.
The Agent Outpost is an independent consulting, training, and support service created specifically for real estate professionals. We provide guidance, resources, technology support, coaching, mentoring, and administrative assistance to help agents build and grow their businesses.
You remain fully responsible for conducting your real estate business through your own brokerage and in accordance with your brokerage's policies, as well as all applicable RECO regulations and industry requirements.
Is this the same as Coaching or Mentoring?
Not exactly. While coaching and mentoring typically focus on guidance, advice, and long-term development, The Agent Outpost provides hands-on, real-time support when you need it most.
Think of it as having an experienced broker and manager in your pocket. Whether you need help with paperwork, compliance questions, technology issues, contracts, client situations, or business strategy, you can get practical assistance and answers in the moment—not just advice on what to do next.
The Agent Outpost is designed to help you solve problems, complete tasks, and move your business forward with confidence.
Where is support available?
The Agent Outpost is a virtual consulting and support service available to real estate professionals across Ontario.
Our resources, training, and guidance are specifically tailored to the Ontario real estate industry, including OREA standard forms, local board systems, RECO regulations, and CREA policies and best practices.
Whether you're in a large urban market or a small rural community, you can access the same personalized support, training, and expertise from anywhere in the province.
If you're a real estate professional in Ontario, we're here to help.
What do I do when I need help?
Getting support is easy and depends on the plan you've selected.
Base Camp Members
Send your question by text or email, and you'll receive a response within 24 hours.
Command & Summit Members
Reach out by text, email, or phone and we'll respond as quickly as possible. Support is available 7 days a week, from 9:00 a.m. to 9:00 p.m., because real estate doesn't always happen during regular business hours.
Need help with technology?
Command and Summit members can book a one-on-one virtual screen-sharing session for hands-on assistance with software, systems, forms, or troubleshooting. We'll walk through the issue together step-by-step until it's resolved.
Screen-sharing sessions are not included with the Base Camp plan.
What if I already belong to a Mentoring program or have a Coach?
That's perfectly fine. The Agent Outpost is designed to complement—not replace—the coaching, mentoring, or training programs you may already be part of.
In fact, The Agent Outpost offers coaching and mentoring services as well, but that's only one part of what we do. We also provide practical, real-time support with technology, compliance, contracts, forms, systems, business planning, and the everyday challenges that agents face.
Whether you already have a coach, mentor, team leader, or brokerage support program, you can still benefit from The Agent Outpost as an additional resource whenever you need guidance, training, troubleshooting, or hands-on assistance.
Think of it as having an experienced real estate professional available to help you not only grow your business, but also navigate the day-to-day situations that arise along the way.
Can I cancel my subscription at any time?
Yes, you can cancel at anytime. Your subscription will run until the next billing date.
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